The National Association of Property Buyers
We are a group of professionals committed to providing the highest possible standards in the property buying sector. Formed in 2013 the Association has worked closely with The Property Ombudsman to form a new Code of Practice to create a set of guidelines that will raise standards in the industry.
Membership of the Association is voluntary.
All members must have signed up to The Property Ombudsman Code of Practice so consumers can expect a fair and transparent service when selling their home to a member agent, with the additional peace of mind that they can access TPO’s free, impartial and independent dispute resolution service in the event of a complaint.
The NAPB is run by members who are keen to help sellers decide whether a professional cash buyer is right for them. 100% of all income generated by the organisation is re-invested in to marketing and promotion to assist sellers in reaching a decision that’s right for them.
It has come to our attention that some companies are displaying an NAPB and TPOS logo on their website without being members. To check if a company is a member please go to https://napb.co.uk/members/ and https://www.tpos.co.uk/find-a-member
If you use a non-member buyer and something goes wrong you will have no right of redress.
If you suspect that a company is using a logo incorrectly please report it to firstname.lastname@example.org. Thank you.