Meet the Buyer – Jackie Hoffman of Housebuyers4u

The National Association of Property Buyers (NAPB) was established in 2013 to promote businesses providing outstanding service in the quick-sale property industry. NABP now represents nearly 50 of the most trusted cash buyers in the UK, and its membership continues to grow. The organization helps property sellers determine whether selling to a professional cash buyer is right for them and provides guidance on possible benefits as well as potential disadvantages. Today we meet Jackie Hoffman of Housebuyers4u.


Who are you, and what’s your background?
A team of authentic and genuine family-oriented company buying property for 20+ years and direct cash buyers without the need for any finance from third parties or middlemen. We pride ourselves on being authentic with family values and listen to the Customer needs with an empathetic approach and deliver solutions to meet their unique situation. Having over 50 years of combined experience with over £100m of properties bought, we are well placed to offer a Customer centric approach bespoke to the seller’s needs.

Where is your company based?

Where do you purchase property?
England, Wales and Scotland

What are your company’s core values?
Honesty, Genuine, Reliability, Integrity, Customer Centric (meeting the seller objectives with real solutions)

Do you have customer reviews online?
We are rated Excellent on Trustpilot check us out here:

Housebuyers4u Reviews | Read Customer Service Reviews of (

What are the company’s biggest challenges?
The industry has somewhat of a negative image due to rogue traders who unfortunately present themselves as cash buyers providing high offers when in fact, they are brokers and companies offering high to start with and then chipping last minute. Educating the vendors of such practises can be a challenge in an unregulated market, but we always help and support the vendors in whatever way we can to raise awareness of such practises.

What’s the most unusual property you have bought?
Where do we start, had a few over the years from chapels, converted churches and log cabins!

What’s the key to running a successful property business?
Being slick, lean, and efficient is a huge advantage as flexibility is required and a passion to be Customer centric working with integrity ensuring the betterment of the Customer through meeting their objectives.

Where do you see the Professional Property Buyer industry going?
The industry has evolved as more sellers are aware of an alternative to the traditional estate agency approach, and certainly more buyers have entered the market, giving more choices to the seller. Organisations like the NAPB and Property Ombudsman have helped in raising that awareness.

Thank you for the interview!
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Klara PainterApril 18, 2024

Klara Painter

Klara Painter works within the NAPB ensuring the smooth running of the association. She's an expert digital PR specialist who works with members of the NAPB .