Meet the Buyer: Cormac Henderson of Spring

Companies offering professional home-buying services help thousands of people every year. In the light of difficult situations, property market challenges, or when facing a chain break, a house can become a burden. Quick sale companies can enable you to move on as fast as possible, sometimes completing transactions within days. There’s a catch though; the quick house sale market is unregulated at the moment, which means you need to make a smart decision about which company you’re going to choose. Choosing a member of NAPB will give you peace of mind, as the members strive to provide the highest standards of customer service as well as a fair code of practice.

Today in a Meet the Buyer series we meet Cormac Henderson, Executive Chairman and Co-Founder of Spring.

Who are you, what’s your background?

An established service provider in the home-buying industry for 20 years, Spring has the largest and most reliable funding of any home buying company. We partner with over 250 estate agents, new-home developers and retirement providers, providing guaranteed, no-obligation Part-Exchange and Chain-Repair services.

Where is your company based?

Spring HQ is based in Croydon, Surrey.

Where do you purchase property?

We value, offer and purchase on most standard property types right across the UK, completing in as little as 7 days or on a date that suits the onward move.

What are your company’s core values?

Spring frees consumers from the uncertainty and stress of selling their homes by buying their property for a fair price on a date of their choice, providing transparency and personalised guidance throughout their transaction.

Do you have customer reviews online? 

Yes, we are proud to be rated Excellent on Trustpilot https://www.trustpilot.com/review/springmove.co.uk

What are the company’s biggest challenges? 

Managing increased demand and expanding operations without compromising quality. Our customers are at the heart of everything that we do.

What’s the key to running a successful property business?

Providing our clients with excellent service at every step of their home selling journey. Whether we are working with a client directly, or via one our valued partners, Spring solutions help homesellers gain greater control over their home sale. Offering an easy, quick and stress-free process our clients deserve from a company that is helping with such an important transaction.

Where do you see the Professional Property Buyer industry going?

We expect market share to grow significantly as more and more people understand the value proposition and the peace of mind that professional home buying services can bring when compared to the open market.

 

Thank you for your time Cormac!

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Jonathan Rolande

Jonathan Rolande (MNAEA MICBA MARLA) began in the property business in the late 1980’s and is a Director of House Buy Fast and helped to found The National Association of Property Buyers in 2013. He has worked closely with The Property Ombudsman to develop a Code of Practice for Residential Property Buying Companies.